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Testimonials
- Hi, thank you very much for the help. The delivery was real quick. I look forward to ordering from you again.
- Gift had been received by the recipient within 24 hours. Thanks Haranosur & your team member for all the co operation.
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Customer services
Avail Online Support
via Yahoo! Messenger
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Frequently asked question
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- About haranosur
- Haranosur.com is a Kolkata (India) based online e-gift shop, through which any one from any where in the world can send gifts to any one in Kolkata and its suburbs and also other places in India.
- Place an order
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Placing an order with Harano Sur is very simple and a pleasant experience. Click here to get a clear picture on how to order.
- Make a payment
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You can pay by Credit Card viz. Visa, Master Cards, American Express, Discover and the derivatives of these brands. Your Credit Card will be charged in your local currency, though the prices are mentioned in US$.
- Safe transaction
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It is absolutely safe at HaranoSur to use your credit card to make payment for your order. HaranoSur uses Secure Socket Layer (SSL) protocol and your credit card details are processed in encrypted form through CCAvenue, so that no one can know the details, including ourselves. In fact we have a secure digital certificate from VerySign Inc, one of the world's largest secure digital certificates issuing company.
- Safe transaction
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It is absolutely safe at HaranoSur to use your credit card to make payment for your order. HaranoSur uses Secure Socket Layer (SSL) protocol and your credit card details are processed in encrypted form through CCAvenue, so that no one can know the details, including ourselves. In fact we have a secure digital certificate from VerySign Inc, one of the world's largest secure digital certificates issuing company.
- Money back
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Yes, you can. Provided you are a member. See details in MEMBER page.
- Safe personal information
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At HaranoSur, we are committed to protecting your personal information with us.
- Minimum order
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Yes. But it's very nominal i.e. Rs.400 only.
- Perishable items
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Perishable items like flowers, cakes, sweets, fish etc are hand delivered only in Kolkata and its suburbs, of course along with other items. Only non-perishable items are delivered in other towns through courier.
- Delivery time
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Generally we need three working days. But it's better if we receive order earlier.
- Other delivery venue
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Yes. You can send your request by e-mail. We will try our best and confirm you by e-mail. It would be easier if you were a Member. See details in MEMBER page.
- Additional charges
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No extra charge for deliveries in Kolkata and in its suburbs (within 20 kms). Beyond those US$ 7 is charged extra.
- Know your order status
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Immediately on receipt of your order, we will confirm you by e-mail. You may also find it by logging in 'user name' and 'password' in STATUS link.
- Know your order delivery
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Immediately after delivery of your order, we will confirm you by e-mail. You may also find it by logging in your 'user name' and 'password' in STATUS link.
- Pertaining items not shown
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Yes, you can forward your request by e-mail or through 'custom gift' section. It would be better if you were a Member of Harano Sur. Please see MEMBER page.
- Specify time frame
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Yes, you can. We will try to keep your request, but can't give you guarantee.
- Delivery as per display
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Yes, in most cases. But if any item were not available exactly as per description, it would be delivered nearest to it.
- Cancel order
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Yes, you can, provided we receive your instruction before we place order to our vendor.
- Recipient message
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Yes. Your recipient can send you a return message.
- Items procurement
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Procurement order
- Recipient unavailable
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We will pass on the information to you. But in no circumstances will a refund be made once the order is processed.
- Items delivery at other venue
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Item at other venue
- Recommend to a friend
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All items at HaranoSur have a "Recommend to a Friend" option. Using this an e-mail is sent to your friend on your behalf, with a recommendation message
- My account
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"My Account" allow you complete control over your transactions at HaranoSur. Not only can you manage/edit all your personal data like address, phone numbers, e-mail Ids, you can change your user ID and password.
- Other than store
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Purchase item different store.
- Send card
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A paper card with your message is delivered along with your order. And it's free.
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Kolkata delivery
Starting from
Rs 300/-
Flowers Forever
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